- Essential Oils & Extracts
- Quality & Chemistry
Oh my. This is a long explanation! Please find delight in reading Defining Therapeutic Grade
Essential Oils Wholesale is not, under any circumstance, liable for any direct, indirect, special, incidental, or consequential damages of any kind arising from, or in connection to, the use, misuse, or inability to use the materials and products available on the company website. In no event shall the total liability of Ananda, LLC exceed the amount paid by the user for the materials or products. Do familiarize yourself with our full Terms & Conditions.
In general, citrus oils have the shortest shelf-life, followed by herbs and floral oils, then woods and resins, of which can become enhanced through time on the shelf. This is very general, and truthfully, as long as you take care of your essential oils by storing them properly, it's not likely you'll need to concern yourself about them losing potency. For more extensive details on longevity and proper storage, see Shelf Life & Storage
Tip: You can extend the life of your oils by keeping them in a cool, dark location, tightly closed. If you buy a large quantity, you might consider buying one or more smaller empty bottles which you can refill with your personal stock bottle. Visit our Shelf Life & Storage page too!
You can track your order easily at www.usps.com. You will receive a shipping confirmation email when your order is shipped. The confirmation email includes a tracking number, which can be checked at www.usps.com using the postal service's "track and confirm" system.
Note: On occasion, the postal service does not scan boxes "in" when they are first received, and your order may not appear in their system until it is sorted through it's first main transfer location. This may take 24 hours between the time you receive your order confirmation email, and the time the postal system has record of your package on its website. The "tracking number" will also serve as a delivery confirmation number, informing us that your package has been delivered.
All order cancellations or changes to any order be requested ASAP and no more than 2 hours after placing your order. Call us now (if it's during business hours) at 303-440-3766 or toll free at 888-758-6360. Timeliness can save you a 25% restocking fee, should we pack it or ship it before we get your request to cancel/change.
Our team is insanely fast and efficient, so it's truly is a race to beat them! We process orders as they come in and most orders are out the door within 24 hours.
See the simple process on how to make Order Cancellations & Changes in order to get this handled most swiftly and efficiently.
We accept both checks and credit cards, as well as PayPal. See our Payment Options for details and/or how to pay by check or money order.
Our Return Policy (in brief): Essential Oils Wholesale does not accept returns or offer refunds on any purchase unless it is damaged or defective. We can not accept any bottles that have been opened. Defective product is described as: damaged in shipping, broken or leaking bottles during shipping, or any product that is deemed to be compromised of it's integrity from the shipping process. See our full Refund & Return Policy and the process to get you started, if you need.
Our Refund Policy (in brief):
We offer a full refund, replacement or exchange of items that are damaged or defective and are returned in their original packaging, within the first 15 days of receipt of your order according to shipment tracking information provided by the US Postal Service. Defective product is described as: damaged in shipping, broken or leaking bottles during shipping, or any product that is deemed to be compromised of it's integrity from the shipping process. See our full Refund & Return Policy and the process to get you started, if you need.
Note: Shipping Responsibility on Returns
The customer is responsible for the shipping cost to return any oils or products. Essential Oils Wholesale will pay the return shipping of some Diffusers according to our Return Policy on Diffusers set forth in our Return Policy.
Yes we ship internationally. International shipping costs are calculated by the US Postal Service. You can expect to see a shipping charge anywhere from $10 - $50 dollars depending on weight and location. For complete details on international shipping, options and costs see our Shipping page.
Your total cost will be sent to you by email when we process your order. We make efforts to consciously pack your order safely in a small flat rate box to help keep the shipping costs down. We also choose the most cost effective way to ship.
Note: At our discretion, we may require International Express for some orders based on contents, weight and cost to ensure we and you can track the order. You are required to purchase insurance for the amount of your order.
Yes we do! Please read Our Guarantee. We stand by the quality, integrity and authenticity of all our oils. You are, however, protected by our Return Policy's 15-day Money Back Guarantee should you ever receive a damaged or defective product, essential oil, carrier oil or blend. We believe you'll be satisfied with your purchase from Essential Oils Wholesale. Please see our Return Policy.
Note: All Returns, Exchanges, Refunds or Store Credits must be executed within 15 days of your receipt of your package. Only incorrect or defective items come with a 15-day money back guarantee or replacement provided the wrong or the damaged products are returned in the original packaging within the 15-day requirement. To begin the process for a return or refund, simply follow the process as described in our Refund and Return Policy
Tip: To reduce the chance of any dissatisfaction of an essential oil you may not like, we highly recommend you purchase sample sizes of oils you are not familiar with, or are in question of for its aroma and quality for your particular (chemical family) needs. We offer samples of each single essential oil (no blends) in our collection to help you determine your precise product and expectation prior to ordering larger quantities.